Christian Book Reviews

I just found out that this company is supporting transgender’s which goes against the Bible. Just like homosexuality goes against the Bible, so I highly recommend that you stay away from it because transgender’s are not Christians this company on cares about money not about customers.

I DID NOT AUTHORIZE THIS TRANSACTION. CALLS FAIL, EMAIL IS RETURNED, SO MUCH FOR BEING A CHRISTIAN!

They are charging credit cards for orders never ordered by the customers. They start small and than move to a larger amounts until you notice. I found 3 charges over a 5 day period ranging from $8 to $130. When you call them they say their systems are down and cannot take calls. I needed a book for homeschool in 2020 and had no choice due to shortages (Covid) of homeschool materials otherwise I would have never ordered from them and have NOT since.

Slow shipping, address entered at their web page changed and item ordered has bounced. So, if I want this product sent to me again they declare they will charge extra postage and as I have not received the order at the mailbox then they will not refund the original postage. I tried to call: "Our phones are not working at this time." Okay.

DO NOT BUY FROM THIS OUTFIT.

I bought 3 Make A Plate kits for my grandchildren for Christmas. I was willing to pay $21.95 per plate, though advertised for less elsewhere, to avoid future charges for my children. To send 3 Make A Plate kits, when tax, shipping and handling were included, was $81.47. Yes, $81.47 for 3 plastic plates. But wait, we're not done yet! NO ADDITIONAL CHARGES WERE MENTIONED, but when my daughter went to send in the completed sheet for the product, she was told that 3 of the 6 offered options were not available, including a water bottle her 6 year old was very excited about. She was also told that EACH OF THE 3 PLATES would cost her $11.90 in shipping. So now we're up to $117.17 for 3 plastic plates. I spoke to Amy S. At Customer Service who said she was unaware of any prior issues with this product, in spite of the fact there are numerous customer reviews of this product with issues similar to mine. Incidentally, I also sent two of these kits to another daughter, who looked at the cost of shipping the drawings back and decided to throw the packets away rather than spend an additonal $11.90 per plate to return them. This was in addition to the $54.32 I had spent for the 2 plate kits. This process by Christianbooks.com is patently dishonest and borders on extortion.They may not be the makers of the product, but they promote it in all it's dishonesty, and deny any knowledge of issues with it inspite of numerous reviews detailing them.

I ordered a Vines Expository Bible and received a empty package. I had a very hard time to contact a representative regarding this matter (without giving my credit card info). The 1-800-247-4784 is to a company that sells medical devices. I WANT MY MONEY BACK! Please stand behind the name CHRISTIANbook.com. I paid through Pay Pal.

Only 2 stars because shipping was through FedEx. I've ordered from cb many times but they keep using FedEx, and today after many lies like "attempted delivery", I found out my box had never even left the facility. In order to stop it from being sent back to CB, I drove 45 miles and stood outside in the rain to talk through a speaker at fed ex and finally get my package after 4 days of "out for delivery" notifications. I would gladly pay more for better shipping. I won't buy from them again until they provide more shipping options.

I placed an online order for communion cups on February 1, 2023. The confirmation email said the "item is in stock and ships within 24-48 hours". Today, February 13, I called to check the status of my order and was told my order was cancelled because the product is not available. They said I can order different communion cups instead. I asked for some samples to see if they would work, Allison said they are not allowed to send samples.
It took almost two weeks to find out my order was cancelled when it should have shipped within two days.
I DO NOT recommend this company.

If I could give this company more stars, I would. Wow - they went above and beyond ANY customer service that I have experienced. I was searching for a unique need and I had three different people work very hard to help me. One lady worked for a very long time searching and searching - educating me all along - trying to find what I needed. As a result, she found something that cost much less than expected! I LOVE these people!

Complete scam artist. They didn’t do the edits as we asked, they took our money and didn’t refund anything-even though they didn’t provide the services requested. There editors changed our own edits. Who does that? When an author writes a book in first person, it’s different than writing a story. These people could not grasp that concept.
I would put your money elsewhere.
Nothing Christian about this company!

The mess I find myself in is the delivery service ChristianBook insists on using when offering free delivery with a purchase of $35.00. They make it sound so good when in reality the delivery service of USPS benefits them not the consumer. I called again for the second incident, this has happened once before. They told me to wait, again. I was told that I could pay for FedEx or UPS if I didn't not want to use USPS. Now how is that a benefit to the consumer? They offer free delivery with a purchase of $35.00, but they don't tell you that if you want a secure manner of delivery you have to pay for it. How is that free delivery only if you choose what they want you to choose. Let's face it, snail mail in the USA is horrible. I most likely won't order from them for a long while unless they truly offer free delivery across the board where we can have a much better method of having our deliveries delivered to us and not have to pay extra to use FedEx or UPS. Shouldn't the consumer feel secure with their purchase deliveries. They are not giving us the orders for free. I do have proof of purchase and I can send an email to proof I have made a definite purchase.

I don't use paypal and I don't give out my bank information. I do other transactions online and I am not required to do either. After reviewing this site, I am even more adamant about it. This should have been a simple debit transaction and there is far too much fraud already occurring to take unnecessary chances!

Great prices super customer service.
What more can I say?

I have been purchasing items at christianbook.com for over 10 years. In the past I have been completely satisfied. However this year I placed two orders with christianbook.com and both times I had missing items. The first time I had a missing item I was completely understanding and super nice about it. The second time I was very frustrated and wanted to be compensated for my time. They offered me free shipping on a future order, which is a total joke since they give free shipping all the time on orders. Another frustrating part was one of the items which was missing was now on backorder and they did not know when it would be sent to me. They acted like they did not care that both my orders had missing items and that it was a total waste of my time to call them. I will not be purchasing from them again - just use Rainbow Resource and Amazon in the future.

We ordered a Funeral Pall on July 5,2022 which was supposed to be delivered Mid July and so far we
Have received at least 6 notices that shipment has been delayed. After calling each time, we were promised we would receive it in about a week. The last notice received yesterday stated it would be delayed until Oct 7,2022... This will probably not happen.
I think they want us to cancel because of a $40 price increase. Be careful if you order from them!